Are you not sure that the cabinet handle or knob you see on our website will suit?.
You can simply purchase one of each as a sample to view in the comfort of your own home. When purchasing samples, during the online checkout process you will be asked if the order is a sample, please select 'Yes' in the basket screen. Our samples are not free of charge.
You can purchase as many different sample items as you wish, but only 1 item per product type. Any unwanted sample products can be returned in their original packaging (please open carefully by cutting as close to the sealed edge as possible, or a re-bagging fee of 10% per item may be charged if we are unable to reseal it) for a refund of the goods cost, within 28 days from the date of purchase.
Please contact us and we shall provide you with a returns authorisation code. Refunds will be processed within 14 days of our receiving the unwanted goods. It is your responsibility to ensure that the goods are well packaged as we will not refund any item that reaches us with damage caused during transit. You may need to include additional packaging if you are returning only a part of your order, to prevent those being returned from banging against each other during transit. Goods returned outside of this 28 day timescale will incorporate a minimum restocking fee of 20%, and a handling charge of £1.99 per parcel if outside the 28 days and within 60 days. Goods returned outside of this time (after 60 days) will not be refunded.
If you are unsure about this procedure or have any questions, please contact us by email, or you can ring our friendly staff on 01978 66 00 21 during opening times.
This sample order service has been designed by The Handle Studio Ltd. We reserve the right to refuse or alter this offer at any time without prior notice.